There was a problem syncing Amply will try to sync the next time the app is opened
You will see that message for a specific project for which we haven't been able to upload a backup to the cloud yet, usually due to an intermittent or slow internet connection.
But don't worry, all project data is saved locally on the iPad.
Next time you have a solid internet connection, just open and close the Amply app, and it should resolve itself.
Scans look wrong after iPad falls asleep
Amply scans might be affected by the iPad falling asleep in the middle of a scan. This can happen if you pause to talk to the homeowner. It may also be inconvenient in general to have to regularly unlock your iPad while in a customer's home.
You can change the default screen lock timer on the iPad so it stays awake longer. Here's how:
Steps to Adjust Screen Timeout
Open the Settings app on your iPad.
Tap Display & Brightness from the left-hand menu.
Scroll down and tap Auto-Lock.
Choose the amount of time you want your iPad to stay active before the screen turns off (options range from 2 minutes to 15 minutes, or Never)